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Questions and answers

What if I lose my Driver Qualification Card?

Report it and order a replacement through GOV.UK. You must not drive professionally without your card, so act quickly.

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A learner in a lorry cab holding a practical test pass certificate – What if I lose my Driver Qualification Card?

What to do straight away

If your Driver Qualification Card is lost, stolen or damaged, report it and order a replacement through GOV.UK. Tell your employer at the same time – they may be able to rearrange your duties until the new card arrives.

Avoiding problems in future

Keep a photo of both sides of the card on your phone, note the expiry date in your calendar, and store the card with your driving licence so you always carry both. If you move house, update your address so a replacement reaches you.

Lorry, bus, coach and minibus routes

Our courses cover the lorry side – HGV/LGV training – and the passenger side: PCV training for minibus, bus and coach work, where a passenger carrying vehicle licence is needed. Professional drivers also complete Driver CPC, including the CPC Module 2 case studies and the CPC Module 4 practical demonstration.

Next step

Tell us what you want to drive through the enquiry form.

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